Refund Policy
Purchasing is not open on this pre-launch website, so no paid ToneRelay order can currently be placed or charged.
No current paid orders
The purchase control is disabled and Paddle Live is not connected. There is therefore no current website transaction to refund, and the site does not claim that production fulfillment or automatic license delivery is available.
Before purchasing opens
This page will be updated before checkout is enabled to state the final refund request window, eligibility rules, payment processor handling, and any legally required withdrawal or consumer rights. Those terms will be visible before payment.
Support and consumer rights
For questions about the pre-launch policy or a future order, email support@tonerelay.com. Nothing on this page limits mandatory rights under applicable consumer law.